OWL Blog

Problems using Chrome to view Your Tests?

Problems using Chrome to view Your Tests?

What happens when, for example, yesterday your OWL test was previewing perfectly and today you are getting an “Alert” or worse and “Error”?! Because you are using the same trusted browser that you always have used, you may be inclined to think that OWL is the source of your frustration. However, that may not be the case. We know you are frustrated. And we know that you '...just want it to work the way it used to work." And we also know that you might need our help to stay informed.

 

OWL did not change, the browsers did...
With the rapid evolution of web browsers, it can sometimes be difficult for our users to stay on top of what is really going on in these situations. Recent browser updates provide a perfect example. Not long ago, Mozilla Firefox and Google Chrome disabled all “NPAPI” extensions -- including the two most popular, Oracle’s Java and Adobe's Flash. This triggered A LOT of browser alerts. Although it seems endlessly frustrating, the reasons for disabling these extensions are rooted in “0 day exploits”, or simply put the need for more security.

 

This weekend we released a new version of the OWL Tester...
Because OWL is continuously monitoring the direction of Web-based development we can quickly respond to these types of changes. In this instance it has been, and continues to be, our goal to allow both recording and playback via an alternative method called HTML5 in all properly equipped browsers. In fact, OWL has not used either Java or Flash in Mozilla’s Firefox browser for more than a year. See (OWL Tester Now Using HTML5, June 11, 2014). Unfortunately, limitations in recording formats precluded OWL from taking advantage of HTML5 in Chrome. That is, until now. This weekend we released a new version of the OWL Tester which allows test takers to record in a compressed format using Chrome.

 

From your perspective, your OWL Tests will work the way they used to work…
Just like you want. You and your examinees, simply access the OWL website, https://www.owlhosted.com, using either your Firefox or Chrome browser as normal. That's it! Now, like Firefox, Chrome will prompt you to “Allow” the use of your microphone. Like this...

 

Psst! Don’t forget the “s”...
If you have not been using the secure URL, (i.e., “https:”) now is an important time to start. If your examinees access an OWL Test using Chrome from an unsecure URL (i.e., “http:” no “s”) they will be prompted to allow use of the microphone on each and every page that has a recorder, in other words, on every single oral response item - yikes! If instead you use the secure URL, it is just one-and-done when it comes to allowing the use of the computer’s microphone. That means, if your bookmarked or desktop hyperlinks do not have the secure URL, you need to change them without delay.

 

Read more about the challenge of (The Challenge of Delivering Assessments using Modern Web Browsers).



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