OWL Blog

System Recommendations

A Modern Web Browser

Supported browsers in order of preference

  1. Chrome – latest version - launched in guest mode
  2. Edge – latest version - launched in guest mode
  3. Firefox – Latest version

For the best performance we recommend that you:

  1. Disable All Plugins by launching a Fresh Browsing Session 
    in Chrome or Edge by using the "Guest" option.


  1. IE11*   **  (older versions of IE are not supported)
  2. Safari – Fully supported for testing only

Recommend Operating Systems

  • Windows 10
  • Mac OSX 10.12 ***
  • iPads as well as Android tablets and phones have been tested with many features please ask for the latest information about your specific case.


* IE11 does not support HTML5 audio or video playback nor does it support HTML5 audio recording. If you are using IE11 you will need to have the latest version(currently 8.11) of Java to record audio. The OWL website that you are using must be added to Java Exception List both with and without the “www”. In most cases this is https://www.owlhosted.com and https://owlhosted.com, unless you have a site license or dedicated hosting. In these cases https://www.yoursitename.com and https://yoursitename.com must be added to the Java Exception List.

** If you are using IE11 you will need to have the latest version of Flash for audio/video playback.

*** Some versions of OSX including 10.68 require special configuration to run Java. Java is only required for older browsers (see IE11 notes).